Latest Company Developments
Law9000
Armstrong Legal has recently implemented a LAW9000 management system and will be soon seeking accreditation through SAI Global.
LAW 9000 is the quality standard developed specifically for law firms to attain Quality Certification. LAW 9000 is based on the internationally recognised ISO9001 standard that demonstrates to our clients that our commitment to industry best practice goes beyond mere lip-service.
LAW9000 means that we have standard and proven processes in place in all areas of the practice including such areas as client inquiries, client conferences, client communication, file management and billing. The LAW9000 system is subject to regular external reviews to ensure it is effective and delivering results to our clients. In short, we do care what you think and we have implemented standard processes to make sure we deliver for you.
LAW9000 means this for our clients:
· Confidence in our expertise and our staff
· Reduced mistakes and effective risk management
· Clear client focus & communication
LAW9000 means this for us:
· Confidence in our business to perform
· Reduced mistakes and effective risk management
· Improved client care
· Management efficiency
· Improved morale and pride for our people
Armstrong Legal - Australia's first Carbon Neutral Law Firm
Armstrong Legal has demonstrated environmental leadership by becoming the first law firm in Australia to be accredited "Carbon Neutral". The NoCO2 accreditation is a business level certification offered by the Carbon Reduction Institute
To acheive this accreditation, every concievable source of carbon emissions generated by the running of the business has been measured, reduced or offset through the purchase of NSW Greenhouse Abatement Certificates (carbon credits).
For more information regarding carbon neutral certification or ways you can help stop climate change, visit www.noco2.com.au or contact the Carbon Reduction institute on 02 9439 9990.
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